Once your order is confirmed, it goes through a structured process designed to ensure accuracy, timely handling, and smooth delivery. Here's what happens behind the scenes:
Order Lifecycle at Trackunit
Order Finalization
Your order is reviewed and confirmed in our system.Internal Processing
Our supply chain team begins processing your order, routing it to the right fulfillment partner:EMEA/APJ orders: Sent to our production partner Kitron
North American orders: Handled by our 3PL warehouse
Supplier Confirmation
Vendors confirm delivery timelines based on product availability and requested dates.Customer Confirmation
You receive an official order confirmation (typically within 48 hours of order closure).Shipping or Pick-Up
Your order is shipped or made available for pickup per the agreed method and timeline.
Note: Once an order is confirmed, changes are limited. For modifications, a new order may be required.
Please get in touch with your Trackunit representative.
π‘ Tip:
Still have questions?
Click on the Messenger icon in the lower left corner to get in touch with Customer Support.
